Sales Agreement
Refund Policy
Last Updated: May 17, 20261. Performance Apparel Returns
We stand by our uncompromising design standards. Physical products purchased from our Performance Shop (e.g. premium 400GSM hoodies, garments) are fully eligible for return or exchange within **30 days** of delivery.
- Apparel items must remain completely unworn, unwashed, and in original brand packaging with all tags attached.
- Exchanges for custom size modifications are completed with complimentary return shipping protocols.
2. Digital Services & Training Plans
Due to the immediate distribution and infinite lifecycle of digital information products, all purchases concerning professional coaching guides, hypertrophic blueprints, and mobile network coach registrations are **non-refundable**. If you require technical assistance, contact our system support desk at:
support@fitmind.ai
3. Laboratory Research Peptides
Peptide orders designated for clinical laboratory trials, high-purity chemical testing, and scientific research are explicitly subject to absolute security regulations.
- Due to sterile integrity safeguards, laboratory peptide compounds are **non-returnable** once shipped.
- In the rare event of shipment structural damage or certified HPLC purity discrepancies, email our research dispatch team with diagnostic reports for an immediate complimentary synthesis replacement.